Welcome To Odisha Postal Circle

                        CUSTOMERS GUIDE
This section is for information and guidance of our customers.
1:- Issue Of Policy Bonds:

Policy Bond is issued along with letter of acceptance by PLI office of your state.If there is delay, contact DDM(PLI)/ADM(PLI) offoce of your state.Please go through information printed on the policy bond.

2:-Payment Of Premia:-    

Please keep your policy current by paying premia regularly within the same month to ensure the coverage of life risk.you can pay premia at any predetermined post office.

3:-How To Revive Your Policy:-

In case Policy is of less than three years duration and the defaulted premia dont exceed six months ncluding the month of payment,the same can be paid with interest at your post office without prior permission.To pay defaulted premia of more than 6 months,prior permission is required as enumerated below.

In case policy is of more than three years duration and defaulted premia di not exceed 12 months, the same can be paid with interest at your Post Office without permission;if defaulted premia exceed 12 months,prior  is required as enumerated below.

PLI office in your state and the Divisional Superintendents of Post offices  should be contacted for revival.That Office shall send the required forms for furnishing medical certificate, a declaration by you and an employer's certificate.These forms duly filled in should be sent to PLI Office along with proof of payment of premia.In support of same,premia reciept book or its xerox copy may be enclosed if premia are being paid in cash  and if it is being recovered from the salary, a certificate from the pay Drawing Officer may be enclosed.  

4:-Payment Of Premia Through Cheque:-

Payment of premia is accepted through local cheque only.

5:-Payment Of Premia in advance:-

The rebate of 1% is given if premia are paid in advance for 6 months and 2% if paid for 12 months in advance.

6:-Post Office where Premia can be paid:-

Premium can bepaid at any departmental post office anywhere in India.No prior permission is required.
7:-How Loan Can be taken:-

Loan facility is available only in Endowment assurance and whole life insurance ( including convertible whole life insurance) provided it has not lapsed, In order to avail loan , an application should be sent to the Divisional suprintendents along with the policy document and a proof for having paid the premia up to date (premia Reciept Book or Drawing Officer's Certificate for last 6 months).It may be sent free of cost through the post office where your premia are being paid.It is mandatory to assign the policy bond at the time of payment.

The prevailing rate of interest on loan is 10%, compounded half yearly.A loan repayment reciept book is given when loan is sanctioned wherein half yearly interest payable, is indicated.Please ensure that the interest is paid on due date and avoid compounding of interest as also possible surrender.

The loan may be paid  in permissible number of installments of any amount not less than INR 100%.

Where loan is completely repaid with interest , please write to the PLI Office immidiately for release of policy bond in your favour.Second and subsequent loans may be availed on certain conditions.however,at least one year should have lapsed after repayment of the first loan.
Loan may be repaid at any post office in your state.

8:-Issue Of Duplicate Policy Bond:-

Please preserve the policy bond safely which is an important document can be obtained by complying with following requirements.An indeminity bond be furnished with two sureties on a non judicial stamp paper of the value Rs100/-.
The fee for issue of duplicate policy bond is INR 50/-.
The loss of policy is required to be published in one of the leading news papers having the widest circulation if the sum asured exceeds INR 5,00,000/-

9:-assignment Of Policy Bond:

The policy may be asigned by the policy under either for valuable consideration or by way of gift.

10:-Change Of Nomination:

Facility for change of nomination is available.

11:-How To submit Claim:

Please take note of the date of payment.In all such cases, please prefer take the claim well in advance,after payment of last instalment due submitting,-
  • Policy Bond
  • Premium Reciept Book in support of the premia paid;
  • Loan Repayment Reciept Book,if you have availed the loan.
  • A pay Drawing Officer's certificate for having paid premia upto last instalment including the last 6 months;
  • Please prefer the claim without waiting for a notice or reminder from PLI office.
  • Please also note that if claim is not preffered in time, no interest is paid on belated payment.

Clik below tosee the form.To download clik the file and select print option from your browser.

  • Proposal for taking a policy.
  • Claim form for maturity value of EA policy.
  • Claim form for survival benefit due on AEA Policy.
  • claim form in case of Death of a Policy Holder.
  • Revival form for further continuation.
  • Loan form for getting loan against Policy.